Subscription and renewal
Your assigned plan's price, currency, and renewal interval must be shown and accepted before any payment. Automatic renewal continues until canceled. You can cancel from My subscription before the next renewal; cancellation stops future charges and retains the remaining paid period.
Failed payments and service access
Automatic access suspension is not enabled. Before it is enabled, ShoreCut will confirm the grace period and service restrictions. A payment failure will not authorize deletion of your virtual machines, containers, or stored data. Any future data-retention and deletion policy requires a separate published agreement.
Payment processing
GoDaddy Poynt processes card payments. ShoreCut does not receive or store full card numbers or card security codes. ShoreCut may store an encrypted processor-issued payment token, card brand, last four digits, transaction references, and your recurring-payment consent.
Account security and acceptable use
Use a unique password and keep your account private. Do not use the service for unlawful activity, unsolicited bulk messaging, malware, attempts to access other customers' resources, or interference with the network. Contact support promptly if you suspect unauthorized access.
Privacy and records
ShoreCut stores contact details, account activity, billing history, and payment authorization records to administer your service. Contact support to request help, correction, or information about retention. Billing and audit records may need to be retained for accounting, dispute, or legal purposes.
Support, disputes, and refunds
Contact support@shore-cut.com for account, billing, cancellation, or refund requests. A final refund policy, business identity, retention schedule, tax treatment, and applicable-law terms must be approved before live billing begins. These draft terms do not waive rights provided by applicable law.